I got JIPPED??

[NikePortugal]

Hey guys I just bought the "Team DZN" picture pack entitled "Futbol - European Picture Pack"

Because I wanted to use the Portuguese flag for a gamer pic..

I know 2006 Fifa Road To World Cup used to have a european zone pack that had the Portuguese flag but ever since the latest dashboard update I can't see some of the 2006 Fifa RTWC picture packs anymore???

So anyway I googled Portuguese Gamer Picture and this lovely sight came up.. and It had a link to the above mentioned picture pack which showed a Portuguese Flag in the pack..

GREAT I thought.. I'll go buy it now.. so I log into the ol xbox and find the pack.. and it states (as it should) that it should have a Portuguese flag and Portuguese flag on a soccer ball along with the other countries..

So I download it and I see the Portuguese flag imprinted on a ball.. BUT NO FLAG!!

It is supposed to have 28 gamer pics.. 14 countries with a flag and a soccer ball for each.. and be like 428KB or something like that..

On my HD it's less than 400KB and has only 27 gamer pics... EVERY country has a flag and a soccer ball .. EXCEPT for Portugal.. which only has the ball.. and not the flag.. which is why I BOUGHT the pack to begin with!!

What can I do??

I'm so mad .. it's like stealing money..

:confused:

[NikePortugal]

I should add that I tried deleting the pack off my HD and redownloading it several times to no avail.. :mad:

[NikePortugal]

Nobody can help me?? :confused:

[the artist88]

Honestly I don't think there is much you can do. If it's not working, even after redownloading the pack from LIVE, then you should call MS and see what they can do for you. Good luck.

[NikePortugal]

Yeah well My bro has his console down for the holidays and we bought some points on his 360... then we downloaded the pack on his to see if it was consistent and yeah... he got the exact same download size.. same ONE picture missing and it was Portuguese Flag missing..

So obviously something is messed up with it and either way it's false advertising and not delivering the product described and stealing money so I'll want our points back for sure...

Well what I really want is the FRIGGEN PICTURE .. lol... so if they can just .. you know.. fix it.. that would be great .. but if not.. reeeeeefuuuund

[ZRXT]

Honestly I don't think there is much you can do. If it's not working, even after redownloading the pack from LIVE, then you should call MS and see what they can do for you. Good luck.
NO. Never, ever, EVER call MS.

[NikePortugal]

Well I have to do something...

I emailed their support and they resonded back with an email regarding a COMPLETELY DIFFERENT and UNRELATED problem to the one I was having.. lolol..

You gotta laugh..

I replied with.. WTF are you talking about that didn't answer my question at all.. hahaha..

Then they replied with call MS..

So yeah i don't really have a choice i guess..

[the artist88]

NO. Never, ever, EVER call MS.

That's all he can do with the situation at hand. I agree that MS support is bad, but calling isn't going to hurt...

[airik1]

in the future i would go to http://www.xbox.com/en-US/live/marketplace/gamerpics.htm and you can preview the gamer pics that are in each pack before you buy. dont know why they dont let you do this from the console?

[NikePortugal]

Yeah I did that using this site before I bought it... but yeah .. just to update... called MS and helped their idiots try to figure out what the problem was for a couple hours while I told them they just didn't have the pack working right and the info wasn't in the file..

I did a better job troubleshooting with SEVERAL different consoles in different COUNTRIES.. lol..

Anyway eventually they just refunded my points spent..

So yeah .. it IS messed up and missing the pic..

Now I just gotta hope for another picture pack with a Portuguese flag to be released...